casino divine Terms and Conditions
Please read the following terms carefully before using this platform. These terms and conditions define the legal relationship between you and casino divine.
For ages 21 and above onlyBy registering an account or using any service on the casino divine website or app, you are considered to have fully accepted all the terms and conditions listed below. If you disagree with any term, please refrain from using this platform.
General Provisions
1.1 Definition of Services
casino divine is an online gaming platform where registered members can participate in slot games, live casino, sports betting and other digital entertainment games. This service is operated exclusively for adults.
1.2 Right to Modify Terms
casino divine reserves the right to partially or fully modify these terms and conditions at any time. Continued use of the platform after any changes will be considered acceptance of the updated terms. It is recommended that you check this page regularly.
1.3 Scope of Application
These terms and conditions apply to the casino divine website, mobile app and all associated digital channels. In any matter relating to members, these terms and conditions shall be considered the final document.
Account Registration and Eligibility
2.1 Age Requirement
To open an account on casino divine, you must be at least 21 years of age. If the information provided at registration is false or misleading, the account may be cancelled and any deposited funds may be forfeited.
2.2 Single Account Policy
Each member may operate only one account. If the same person opens multiple accounts, all of them will be closed and all associated bonuses and winnings will be cancelled.
2.3 Accuracy of Information
It is each member's responsibility to keep the name, mobile number and other information provided at registration accurate and up to date. If any discrepancy is found during verification, the account may be temporarily suspended.
2.4 Account Security
You must keep your account username and password completely confidential. Any unauthorised access to your account must be reported to the support team immediately. If account details are passed to a third party, the responsibility lies with the member concerned.
Deposits and Withdrawals
3.1 Deposit Terms
The minimum deposit amount on casino divine is ৳100. Deposits can be made via bKash, Nagad, Rocket and Upay. Deposits are generally credited to the account instantly upon completion. If there is any issue, please contact the support team.
3.2 Withdrawal Terms
The minimum withdrawal amount is ৳800. Withdrawals can be made via bKash, Nagad, Rocket and Upay. The withdrawal process is generally completed within 30 minutes to 3 hours. Account verification (KYC) may be required before withdrawals.
3.3 Payment Restrictions
casino divine reserves the right to review suspicious transactions. Any transaction linked to money laundering or fraud will be cancelled immediately and the associated account will be closed. All transactions are conducted in compliance with relevant laws and regulations.
Bonuses and Promotions
4.1 Welcome Bonus
New members can receive a 200% bonus on their first deposit, up to a maximum of ৳15,000. A 15x wagering requirement applies to this bonus, meaning the bonus amount must be wagered 15 times before a withdrawal can be made. For example: on a ৳1,000 deposit you will receive a ৳2,000 bonus, giving a balance of ৳3,000, and the wagering required is ৳2,000 × 15 = ৳30,000.
4.2 Other Promotions
Various promotional offers are available, including weekly deposit festivals, casino divine Friday Dhamaka and slot rewards. Each promotion has its own terms and wagering requirements. Multiple bonuses cannot be claimed at the same time unless specifically permitted.
4.3 Prevention of Bonus Abuse
Using the bonus system in a fraudulent manner is strictly prohibited. If casino divine determines that a member has attempted to manipulate the bonus process, the platform has the right to cancel that member's bonus and associated winnings and close the account.
Gaming Code of Conduct
5.1 Expected Behaviour
All members on the casino divine platform must conduct themselves respectfully and within the law. The use of obscene, threatening or hateful language in live chat or any other communication channel is strictly prohibited.
5.2 Technical Manipulation Prohibited
The use of bots, automated software, hacking techniques or any form of fraudulent technology to influence game outcomes is strictly prohibited. If such activity is detected, the account will be cancelled immediately.
5.3 Finality of Game Results
All game results are determined by technical systems and are considered final. If a game is left incomplete due to a technical issue, casino divine will resolve the situation in accordance with the applicable rules.
Responsible Gaming
6.1 Setting Voluntary Limits
casino divine believes that gaming is a form of entertainment and should be enjoyed responsibly. Members can use deposit limits, session limits and other self-control tools. Reading the responsible gaming guidelines in detail will help you learn more about safe gaming habits.
6.2 Self-Exclusion Option
Any member who feels that gaming is having a negative impact on their life can contact the support team to request temporary or permanent closure of their account. If you have any questions on this matter, our 24/7 live chat support team is available to help.
6.3 Protection of Minors
This platform is not for anyone under the age of 21. Parents are advised to use parental control software to prevent minors from gaining access. If you suspect a minor is using this platform, notify the support team immediately.
Intellectual Property and Content
7.1 Ownership
The intellectual property rights of all content displayed on the casino divine website and app — including logos, graphics, text, software and games — are reserved by the respective owners. No part of this content may be reproduced, distributed or used for commercial purposes without written permission.
7.2 Third-Party Licences
Games from various game providers including Pragmatic Play, PG Soft, JILI, Evolution and Spribe are operated under their own terms and conditions. The game provider's rules apply when using these games.
Privacy and Data Protection
8.1 Collection of Personal Data
casino divine collects members' personal data during registration and transactions. How this data is collected, stored and used is described in detail in our privacy policy. Members consent to this policy upon registration.
8.2 Data Sharing
casino divine does not sell or share members' personal data with third parties except where required by law. Limited data may be shared with selected partners to provide necessary services, but strict confidentiality agreements apply in such cases.
8.3 Security Measures
The platform uses SSL encryption technology to keep members' data and financial transactions secure. Security measures are reviewed and improved regularly.
Limitation of Liability
9.1 Service Interruptions
casino divine strives to provide uninterrupted service, but cannot accept responsibility for temporary service interruptions caused by technical issues, maintenance or other unforeseen reasons. In such situations, efforts will be made to contact members and provide a resolution.
9.2 Liability for Losses
casino divine is not responsible for financial gains or losses arising from gaming activity. Members play at their own risk and are fully responsible for all betting decisions.
9.3 Technical Errors
If an incorrect amount is displayed due to a software bug or technical issue, casino divine reserves the right to cancel that transaction. Affected members will be duly notified in such situations.
Account Closure and Termination
10.1 Closure at Member's Request
Any member may request closure of their account at any time. To make the request, please contact the support team via live chat or email. Any outstanding withdrawals will be processed before the account is closed; however, bonuses will be cancelled if their wagering conditions have not been met.
10.2 Closure at Platform's Initiative
casino divine reserves the right to close any member's account without notice in the following circumstances: breach of these terms and conditions, fraudulent activity, operating multiple accounts or for legal reasons. In such cases, legitimate deposited funds will be returned but bonuses will be cancelled.
10.3 Inactive Accounts
casino divine's maintenance policy may apply to accounts that have been inactive for an extended period. Members can contact the support team to reactivate an inactive account.
Dispute Resolution
11.1 Complaints Process
If you have a complaint about any service or decision by casino divine, please first contact the support team via live chat or email. The support team provides service 24/7 in both Bengali and English. Answers to many common questions can be found on the FAQ page.
11.2 Response Time
The support team will respond to complaints as quickly as possible after receiving them. Complex matters may take longer to review, but members will be kept informed at every stage.
11.3 Final Decision
In the resolution of disputes, the decision of casino divine's management will be considered final. The platform's decision is binding in matters of interpretation and application of these terms and conditions.
General Miscellaneous Provisions
12.1 Partial Invalidity
If any part of these terms and conditions is found to be invalid or unenforceable, the remaining parts will remain fully in effect. The invalidity of any one clause will not affect the terms and conditions as a whole.
12.2 Language Precedence
Although these terms and conditions are written in Bengali, if they are available in multiple languages and a dispute arises, the Bengali version will be considered authoritative.
12.3 Entire Agreement
These terms and conditions, the privacy policy and any applicable promotional terms together form the complete agreement between casino divine and the member. Any prior oral or written understandings are replaced by these terms and conditions. To learn more about casino divine, you can read the About Us page.